FAQ's
1. What products does Azartronic sell?
We specialize in Microphones, VR & AR Devices, and Projectors to enhance your gaming, entertainment, and professional experiences.
2. Where do you ship?
We offer worldwide shipping so you can enjoy our products no matter where you are.
3. How long does shipping take?
- Standard Shipping: 7-14 business days
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Expedited Shipping: Available for select locations
Processing times are 1-3 business days before shipping.
4. How can I track my order?
Once your order is shipped, you will receive an email with a tracking number to monitor your package in real-time.
5. Do I have to pay customs fees or import duties?
For international orders, customs fees or import duties may apply based on your country’s regulations. These charges are the customer’s responsibility.
6. What is your return and refund policy?
We accept returns within 14 days of delivery if the product is unused and in its original packaging. If you receive a defective or incorrect item, contact us at azartronic@gmail.com for assistance.
7. What should I do if my order is delayed or lost?
If your order is delayed beyond the estimated delivery time, please contact us at azartronic@gmail.com, and we will assist you in tracking or resolving the issue.
8. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment options available at checkout.
9. Can I cancel or modify my order after placing it?
Orders can be modified or canceled within 24 hours of placement. After processing begins, changes may not be possible.
10. How can I contact customer support?
For any inquiries, reach out to us at azartronic@gmail.com, and our team will be happy to assist you.